Resources

Useful Contacts

Here are key contact details you may find helpful:

ACAS:
0300 123 1100

For advice about employment rights, holiday pay, working time, disputes, etc.

CIS Helpline (HMRC Construction Industry Scheme):
0300 200 3210

For general CIS enquiries, registration, and payments.

Jarvis Pension:

Contact via Let's Talk | Jarvis or the Jarvis app

National Insurance Enquiries:
0300 200 3500

For questions about National Insurance.

Student Loans Company:
0300 100 0611

For questions about student loans and repayments.

Income Tax Enquiries:
0300 200 3300

For questions about PAYE and income tax, including coding notices.

Documents & Guides

A collection of useful forms, tools, and guidance:

Check Your State Pension Forecast:

Find out: how much State Pension you could get, when you can get it, if you can increase it, and how you could increase it.

HMRC Tax Avoidance Risk Checker:

A free tool to help umbrella workers check whether they may be at risk of tax avoidance.

Key Information Document (KID) Guidance:

Government guidance for agency workers paid through umbrella companies.

Jarvis Pensions:

Discover Jarvis
[PDF Download]

Member Onboarding [PDF Download]

R38 (Claim a Tax Refund):

Check how to claim a tax refund - GOV.UK

Starter Checklist:

You can’t save the
form but once you’ve completed it you’ll be able to print a copy and post it.

Statutory Maternity Pay (SMP) Application:

Maternity pay and leave: How to claim - GOV.UK

Statutory Paternity Pay (SPP) Application:

Paternity pay and leave: Overview - GOV.UK

Working Through an Umbrella Company:

Updated HMRC guidance for working through an umbrella company.